Tools · knowledge handoff

SOP from a recorded walkthrough

Checklist from the video; video stays for nuance.

What's stuck?

For / Not for

For

  • Videos exist; nobody watches them twice
  • You can point at last week’s version of this work
  • A human still owns judgment, exceptions, and the send button

Not for

  • You refuse to record anything
  • You have not named an owner for the workflow
  • You want a ranking list more than a Tuesday that ends on time

This week plan