Tools · knowledge handoff

Role handoff playbook draft

Capture the real steps: not a fantasy SOP.

What's stuck?

For / Not for

For

  • People leave and take the process with them
  • You can point at last week’s version of this work
  • A human still owns judgment, exceptions, and the send button

Not for

  • The role does not exist yet
  • You have not named an owner for the workflow
  • You want a ranking list more than a Tuesday that ends on time

This week plan