12-minute support backlog age sweep

Timer: 12 min. Job: touch five oldest tickets with a status or close.

Age is a risk.

When to use this

• Workflow: support
• Inputs already exist
• You will send or save before the timer ends

Steps (12 min)

1. 1. Start the timer. One tab.
2. 2. Open only inputs for: touch five oldest tickets with a status or close
3. 3. Draft with the prompt below (one output)
4. 4. Edit two minutes max
5. 5. Send or save
6. 6. Stop

Prompt you can paste

Context: operator work on support.
Job (12 min): touch five oldest tickets with a status or close
Angle: Age is a risk.
Rules: plain English, specific, no fake metrics.
Output: one finished artifact. Mark verify items [CHECK].

Done looks like

• Finished: touch five oldest tickets with a status or close
• Someone else can find it without asking you

If you’re stuck

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